Your Cart

Crystal Divine Alchemy Privacy Policy

Welcome to Crystal Divine Alchemy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Information: Such as your name, email address, postal address, phone number, and other contact details when you make a purchase or sign up for our newsletter.
  • Payment Information: Credit card details and other payment information when you make a purchase. This data is processed by our secure payment gateway and is not stored on our servers.
  • Usage Data: Information about your use of our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: Cookies and similar tracking technologies to enhance your browsing experience. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To manage your orders, process payments, and deliver products.
  • To Improve Our Services: To understand how you use our website and services, and to improve them.
  • To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of these communications at any time.
  • To Ensure Security: To protect our website and services from fraud, abuse, and other malicious activities.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We use various technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided that those parties agree to keep this information confidential.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain conditions.
  • Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please use our 'contact us' page.

6. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:

  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us.

Thank you for visiting Crystal Divine Alchemy. We value your privacy and are committed to protecting your personal information.